At DR Mobile Fix, we strive to provide the best shopping experience for our customers. If you are not entirely satisfied with your purchase, we’re here to help. Our refund policy outlines the terms and conditions for refunds and returns to ensure your satisfaction and confidence in shopping with us.
We offer a 30-day money-back guarantee on all mobile phone purchases made through our website. If you are not satisfied with your purchase for any reason, you may return it within 30 days of the purchase date for a full refund. Please note that the item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [contact email or phone number] within 30 days of receiving your order. Our team will provide you with a return authorization and instructions on how to return the item.
Please ensure that the item is securely packaged to prevent any damage during transit. We recommend using a trackable shipping service for your return. Once we receive your returned item and verify its condition, we will process your refund within 30 days.
Please note that certain items are not eligible for return or refund, including:
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, whether it be through a replacement, repair, or refund.
If you have any questions about our refund policy or need assistance with a return, please don’t hesitate to contact our customer service team at 07784177775 . We’re here to help you every step of the way.
